NRMCA’s ADVANCED DISPATCH MANAGEMENT & LEADERSHIP COURSE
May 7 – 9, 2025 | Fort Lauderdale, FL
Cost: $1,350 member | $1,800 non-member | note pricing varies when bundled with other courses
………………………………………………..
Course Dates:
May 7 – 9, 2025
Course Schedule:
May 7 – 8 (days 1-2): 8:30 am – 5:00 pm
May 9 (day 3): 8:30 am – 3:30 pm
Note: Lunch will be provided each day.
Course Venue Details:
Venue Name
The Westin Fort Lauderdale Beach Resort, 321 N. Fort Lauderdale Beach Blvd., Fort Lauderdale, FL 33304
Phone: 954-467-1111
Website: The Westin Ft. Lauderdale Beach Resort
Parking Information
Self-parking and valet parking is available and the current rate for both options is $58/daily. Electric car charging stations are available and are subject to availability.
Hotel Information:
Hotel
NRMCA has contracted a discounted room rate of $239/night plus applicable taxes for a single/double room at The Westin Fort Lauderdale Beach Resort. The cut-off date for the discounted room rate is Friday, April 25, 2025, or whenever the room block sells out, whichever occurs first. Reservations can be made online by clicking here.
Travel Information:
Nearest Airport
The closest airport is Fort Lauderdale-Hollywood International Airport (FLL) and is located approximately 6.2 miles from the host hotel. The second closest airport is Miami International Airport (MIA) located 32 miles from the host hotel.
Transportation Options
Airport to Hotel:
The hotel does NOT provide shuttle service to/from the airport. There are multiple transportation options including Lyft and Uber. To schedule SuperShuttle or shared ride transportation, please contact SuperShuttle directly at 1-800-258-3826.
Rental Car:
Enterprise and National are extending special rates to NRMCA Members. As rental car pricing continues to fluctuate, NRMCA has negotiated a special Member rate through our partners at National/Enterprise Car Rental. The NRMCA Member Rate may be used for any scenario – personal travel, work travel – any time you need a vehicle. Register for a FREE Emerald Club account to skip the lines at the airport and go straight to your car!
- National Reservation Link: https://bit.ly/NRMCA_National
- Enterprise Reservation Link: https://bit.ly/NRMCA_Enterprise
- Or use contract code: XZ16HE7 when making a reservation
Note: these links may be shared with friends & family.
Additional Tips:
Weather
The average temperature in Ft. Lauderdale in May is 81 degrees during the day and 76 degrees at night.
Dress Code
Business casual.
Cancellation Policy
Full cancellation refunds, less a $125 administrative fee, will be extended until Monday, April 14, 2025. All cancellations after Monday, April 14, 2025, will not be refunded. Fee cancellations cannot be transferred to a future class. Substitutions can be made at any time with no penalty. Registration cancellations and substitutions must be made in writing to: [email protected].
NRMCA reserves the right to cancel this event. A class confirmation, confirming the course will run as scheduled, will be sent via email no later than COB, Monday, April 14, 2025. It is advisable not to book your airfare (unless it’s fully refundable) until you receive the class confirmation. In the unlikely event the class is cancelled, NRMCA will refund the entire registration fee, but is not responsible for airline or hotel reservation fees. You are responsible for making and paying for your own hotel and travel arrangements.
Code of Conduct: https://www.nrmca.org/about-nrmca/
………………………………………………………….
Course Description
A Dispatch Manager’s focus is to maximize a producer’s deliveries and transportation assets through the functions of effective scheduling, logistic and driver management, communication, teamwork, and customer service. Participants in this three-day course can expect to improve their knowledge, skill, and confidence in well-established dispatch best practices and processes at an individual and departmental level.
Course Learning Objectives
- Discuss the critical components and processes found in a premier ready mixed concrete dispatch operation.
- Review dispatch-related delivery and customer service key performance metrics, including current producer adoption rates, reporting, and utilization.
- Review concepts of coupling management with leadership that supports better department teamwork in a high-pressure environment.
- Conduct class exercises that share peer personal experiences in a market-competitive dispatch department.
Course Schedule
May 7 – 9, 2025
November 18 – 20, 2025
Who Should Attend
Dispatch Managers or Supervisors that have the ability to initiate positive change within their own department.
Course Instructor
Jack Delperdang
