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Supervision Workshop

This course exposes plant, fleet, driver, maintenance, and QC entry-level ready mixed concrete supervisors to effective supervisory skills methods. Successful completion will create a more effective workplace. The program includes a written exam and a practical exercise.

Who Should Attend: First-level operations and production managers who provide day-to-day, frontline supervision to the largest group of workers in the ready mixed concrete industry.

Why You Should Attend: Employee turnover is costly to an organization and becomes more costly when good people leave an organization due to poor supervision (worst case scenario is a lawsuit). Additionally, part of the cost of turnover is the cost associated with a position not being filled in a timely manner (i.e. a mixer sitting in the yard without a driver) and in the future that position is likely to stay empty longer as the workforce pool gets smaller. Since frontline supervisors act as a “bridge” between management and workers, these supervisors have a tremendous impact on the organization’s operation. It is no longer possible to simply “promote” a highly-qualified technical worker to the role of supervisor and expect him/her to succeed.

The new supervisor needs targeted training to become a qualified manager of the “people” side of the business. In turn, the frontline supervisor is responsible for training, developing and retaining the organization’s workforce - as well as aiding in the flow of work in a production environment. Although generic supervisory training is useful and available, the ready mix industry is unique in many ways and industry-specific training is more effective.

Benefit Summary: The course will establish a means for plant, fleet and other managers to demonstrate effective supervisory skills; successfully completing it should create a more effective workplace for participating companies. The program will be measurable through the successful completion of an evaluation consisting of a written exam and a practical exercise; certifications will be granted to those successfully completing both sections of evaluation. The course will represent a national program that will reduce cost to the industry and will help further efforts to attract and retain workers to the industry.




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