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NRMCA's Fleet Manager Certification Program gives your

team the cutting-edge tools they need in all the key areas.


Next Scheduled Course Date:   To Be Announced


The list of key roles a ready mixed concrete company’s fleet manager plays in his organization’s success is long. 
The fleet manager:

  • Helps management determine when a truck
    mixer-- or any other piece of equipment-- is
    costing more to maintain than can be justified
    given its present value.


  • Decides which maintenance tasks should be outsourced and which should be done in-house.

  • Insures that the company is getting the best possible value from outsource service providers,

    including spring and radiator shops, towing and recovery services, and tire services.

    Contact Us To Find Out More!


    For more information, contact

    NRMCA's Shawnita Dickens at
    888-846-7622, x1154 or


    Enhance Your Learning


      ► CLICK HERE for a list of products

           and videos related to this course.

    This course supports earning a Certified Concrete Professional

    (CCPf) designation in the Operations career track. Click to learn more.





  • Is charged with analyzing and
    reporting on equipment downtime,
    fuel, tire and other fleet costs to
    make sure the company is not
    wasting money. 


  • Negotiates with vendors to make
    sure the company is getting the best
    possible deal on parts, service, etc.


  • Makes sure the company develops
    and holds onto quality mechanics.


  • Is responsible for minimizing the
    company’s exposure to liability.





A ready mixed concrete-specific training program addressing all of these key elements and more is now available. Send your fleet and operations managers, lead mechanics, and fleet purchasing professionals now!





Tentative Workshop Outline

Day 1

Section 1                 Fleet Manager Course Introduction

8:00am – 8:30am

1-1: Welcoming Remarks / Introductions

8:30am – 9:00am

1-2: Fleet Manager Course Objectives & Overview

Section 2                 Managing Staff

9:00am – 9:30am

2-1: The Supervisory Environment

9:30am – 9:45am


9:45am – 10:15am

2-2: Interaction with Staff & Drivers

Section 3                 Interpersonal Skills: Role Play Exercises

10:15am – 12:00pm

3-1: Interpersonal Exercises

12:00pm – 1:00pm


1:00pm – 3:15pm

3-1 (continued): Exercises

3:15pm – 3:30pm


Section 4                 Comprehensive Ready Mixed Company Maintenance Plan

3:30pm – 5:00pm

4-1: Our Company's Maintenance Program


End of Session

Day 2

Section 5                 Safety, DOT & Environmental Compliance

8:00am – 8:45am

5-1: Safety for Shop & Service Personnel

8:45am – 9:00am

5-2: Emergency Response

9:00am – 9:15am

5-3: DOT Compliance & Reporting

9:15am – 9:45am

5-4: Environmental Compliance for the Shop

9:45am – 10:00am


Section 6                 Fleet Benchmarking & Financial Management

10:00am – 10:30am

6-1: Concrete Industry Fleet Benchmarking

10:30am – 11:15am

6-2: Fleet Operating Strategies

11:15am – 12:00pm

6-3: Fleet Management Analysis Tools

12:00pm – 1:00pm


Section 7                 Fleet Management Group Exercises

1:00pm – 1:15pm

7-1: Shop Staffing & Space Utilization Exercise Setup

1:15pm – 2:15pm

Group Activities & Reports

2:15pm – 2:30pm


2:30pm – 2:45pm

7-2: Shop Acquisition Exercise Setup

2:45pm – 3:45pm

Group Activities & Reports

Section 8                 Truck Mixer New Technologies

3:45pm – 4:30pm

8-1: New Technologies Discussion

Section 9                 Shop Audit Field Exercise

4:30pm – 5:00pm

9-1: Shop Audit Exercise Setup


End of Session

Day 3

Section 9 (cont'd)       Shop Audit Field Exercise

7:00am – 10:00am

9-1: Shop Audit Field Exercise

10:00am – 10:15am


10:15am – 11:15am

Group Reports

11:15am – 11:30am

Closing Remarks

Section 10               Exam

11:30am – 1:00pm

Fleet Manager Certification Exam


End of Course



When in the Washington D.C. / Silver Spring, MD area:

      NRMCA facilities are easy to get to and close to good

      dining, entertainment and culture!









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© National Ready Mixed Concrete Association, 2012








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